Terms of Service
These terms govern your use of Leadsment. By creating an account you agree to them.
1. Who we are
Leadsment is operated by a Finnish business entity (“we”, “us”, “Leadsment”). You can reach us at Konsta@leadsment.com.
2. Your account
You are responsible for the security of your Leadsment account, including keeping credentials confidential and ensuring only authorised people in your organisation have access. We may suspend accounts that show signs of compromise or unauthorised use.
3. Acceptable use
You agree not to use Leadsment to send unsolicited bulk commercial email (spam), to target consumers (Leadsment is a B2B tool), to harvest personal contact data from individuals outside a business context, or to violate GDPR, PECR, CAN-SPAM, or any other applicable electronic-communications law. We reserve the right to suspend accounts that breach this clause.
4. Fees and billing
Subscription fees are payable in advance on the billing cycle shown on the pricing page. Monthly plans can be cancelled any time; access runs to the end of the paid period. Annual plans can be cancelled within 30 days of start for a pro-rata refund; after 30 days the plan runs to the end of the annual term. All fees are exclusive of VAT.
5. Intellectual property
The Leadsment software, brand, and documentation are our intellectual property. Your account data — visitor identifications, contacts, CRM records, email content — is and remains your intellectual property. You grant us a limited license to process it as needed to provide the service.
6. Data processing
When Leadsment processes personal data on your behalf (for example, enriched contact data), we act as a data processor and you act as data controller. A separate Data Processing Agreement is available on request and governs this relationship in more detail. See our Security & GDPR page for the full posture.
7. Warranties and disclaimers
Leadsment is provided “as is”. We make no guarantees about specific identification match rates, reply rates, or deliverability outcomes — these depend on factors outside our control, including your traffic mix, sender reputation, and content quality. We commit to operating the service professionally and transparently.
8. Limitation of liability
To the maximum extent permitted by law, our total liability to you for any claim arising from your use of Leadsment is limited to the fees you paid us in the twelve months immediately preceding the claim. We are not liable for indirect, consequential, or lost-profit damages.
9. Termination
You may cancel your subscription at any time via the billing settings. We may terminate or suspend your account for material breach of these terms, non-payment, or at our discretion in cases of abuse. On cancellation, your data is retained for 30 days to allow reactivation, then deleted.
10. Governing law
These terms are governed by the laws of Finland. Disputes that cannot be resolved directly will be submitted to the courts of Helsinki, Finland.
11. Changes to these terms
We may update these terms from time to time. Material changes are notified by email at least 30 days before they take effect, and are reflected in the “Last updated” date at the top of this page. Continued use of the service after the change takes effect constitutes acceptance.
12. Contact
Questions about these terms? Konsta@leadsment.com.